Job Details
Job Category: Banking
Requisition Number: PERSO004017
Schedule: Full Time
Location: Sioux Falls
APPLY
Description
Location: Sioux Falls, SD
Shift: M-F from 8:00am-5:00pm including 1 Saturday per month
Job Schedule: Full-time
Company: First PREMIER Bank
About the Role
Assist Retail Bankers and Managers with sales and servicing activities. Provide support to all areas of the Branch, including lobby assistance. To sell and originate personal loan and deposit accounts.
Job Duties and Responsibilities
- Open deposit accounts, renew Certificates of Deposit and originate Easy Access lines of credit.
- Emphasis on the on-boarding process to cross sell products and services at account opening.
- Cross – Sell additional Bank services and refer prospects to Personal Bankers and other departments within the bank.
- Open, close, and maintain safe deposit boxes.
- Perform consumer loan processing tasks; obtain financial information for consumer loan applications and gather other supporting financial information.
- Complete service events to update customer information.
- Handle customer inquiries for information and assist with resolving fraud, disputes etc.
- Assist and support any call program activities.
- Understand all regulatory expectations and changes as they relate to bank deposits and lending.
- Prepare loan documents, board loans, process disbursements, ensure all regulatory concerns are addressed, prepare and send completed loan file to Loan Servicing.
- Notarize documents.
- Perform other receptionist duties as needed; professionally administer telephone calls, greet and direct bank customers and visitors.
- Independently prepare / complete, review and take action on weekly, bi-weekly and monthly reports as needed.
- Maintain full understanding of bank products and their value/benefit to customers need.
- Thorough understanding of account and loan opening platforms and other applications within the core system.
- Participate in community events creating brand awareness.
- Meet goals as assigned, keeping personal and branch objectives in mind.
- Provide quality customer service with accuracy, efficiency and confidentiality.
- Able to successfully handle higher approval authority.
- Able to underwrite small, non-complicated loans to include:
- Complete detailed applications
- Understand credit bureau
- Complete underwriting
- Decision the loan, upsell and cross sell other products
- Execute loan documents and close
- Knowledge of IRA’s.
- Able to process and service business loan requests
- Possess thorough knowledge of real estate procedures, underwriting and processing.
- Assist in training of new PBA’s
- Expand existing relationship through direct customer contact and outbound sales calls.
- Establish a successful referral network to grow new customers.
- Make outside sales calls to current and prospective customers to seek out new opportunities to provide additional Bank products and services.
- Working knowledge of the Fair Debt Collections Practices Act and able to successfully manage delinquent accounts.
Skills and Qualifications
- Must possess working knowledge of Retail Banking processes and procedures.
- Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
- Needs appropriate licenses for ancillary products.
- Basic computer skills and proficiency of the English language.
- Exceptional verbal and written communication skills.
- Ability to concentrate and work independently.
- Attention to detail, analytical and problem-solving skills.
- Capacity to learn, adapt to change, and become proficient quickly.
- Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold the PREMIER Way.
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Various Career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
Our Culture
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Application Process
To ensure timely communication during the application process, please ensure that the “My Presence” portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at Careers to view any status changes.
Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.
Personal Banker
Job Category: Banking
Requisition Number: PERSO004017
Schedule: Full Time
Location: Sioux Falls
APPLY
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The Power of Second Chances
As a member of the PREMIER Bankcard team, you’ll be helping customers get back on the road to a better financial future. Plus, you’ll be working for one of the country’s strongest financial institutions and the 9th largest issuer of Mastercard credit cards.
Join one of the Nation’s Strongest Financial Organizations
At First PREMIER Bank and PREMIER Bankcard, we have people of all ages and from all walks of life and cultures. We’ve grown to be one of the nation’s strongest financial organizations and one of the top issuers of Mastercard® credit cards. We’ve also been named one of the best banks to work for by American Banker Magazine and by those who have spent their careers at PREMIER.
Be Valued. Be Rewarded. #BePREMIER
When you join the team at PREMIER, you become a part of a company that treats you like its number one asset. We value people and invest in a workplace culture that’s supportive, fun and full of career advancement opportunities.
An American Banker’s “Best Bank to Work For”
With $3 billion in total bank assets and more than $7.5 billion in total trust assets, First PREMIER Bank is one of the strongest capitalized community banks in the country. We offer personal, business and ag banking, mortgage, treasury services, wealth management and indirect lending.
Location: Sioux Falls, SD
Shift: M-F from 8:00am-5:00pm including 1 Saturday per month
Job Schedule: Full-time
Company: First PREMIER Bank
About the Role
Assist Retail Bankers and Managers with sales and servicing activities. Provide support to all areas of the Branch, including lobby assistance. To sell and originate personal loan and deposit accounts.
Job Duties and Responsibilities
- Open deposit accounts, renew Certificates of Deposit and originate Easy Access lines of credit.
- Emphasis on the on-boarding process to cross sell products and services at account opening.
- Cross – Sell additional Bank services and refer prospects to Personal Bankers and other departments within the bank.
- Open, close, and maintain safe deposit boxes.
- Perform consumer loan processing tasks; obtain financial information for consumer loan applications and gather other supporting financial information.
- Complete service events to update customer information.
- Handle customer inquiries for information and assist with resolving fraud, disputes etc.
- Assist and support any call program activities.
- Understand all regulatory expectations and changes as they relate to bank deposits and lending.
- Prepare loan documents, board loans, process disbursements, ensure all regulatory concerns are addressed, prepare and send completed loan file to Loan Servicing.
- Notarize documents.
- Perform other receptionist duties as needed; professionally administer telephone calls, greet and direct bank customers and visitors.
- Independently prepare / complete, review and take action on weekly, bi-weekly and monthly reports as needed.
- Maintain full understanding of bank products and their value/benefit to customers need.
- Thorough understanding of account and loan opening platforms and other applications within the core system.
- Participate in community events creating brand awareness.
- Meet goals as assigned, keeping personal and branch objectives in mind.
- Provide quality customer service with accuracy, efficiency and confidentiality.
- Able to successfully handle higher approval authority.
- Able to underwrite small, non-complicated loans to include:
- Complete detailed applications
- Understand credit bureau
- Complete underwriting
- Decision the loan, upsell and cross sell other products
- Execute loan documents and close
- Knowledge of IRA’s.
- Able to process and service business loan requests
- Possess thorough knowledge of real estate procedures, underwriting and processing.
- Assist in training of new PBA’s
- Expand existing relationship through direct customer contact and outbound sales calls.
- Establish a successful referral network to grow new customers.
- Make outside sales calls to current and prospective customers to seek out new opportunities to provide additional Bank products and services.
- Working knowledge of the Fair Debt Collections Practices Act and able to successfully manage delinquent accounts.
Skills and Qualifications
- Must possess working knowledge of Retail Banking processes and procedures.
- Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
- Needs appropriate licenses for ancillary products.
- Basic computer skills and proficiency of the English language.
- Exceptional verbal and written communication skills.
- Ability to concentrate and work independently.
- Attention to detail, analytical and problem-solving skills.
- Capacity to learn, adapt to change, and become proficient quickly.
- Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold the PREMIER Way.
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Various Career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
To ensure timely communication during the application process, please ensure that the “My Presence” portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at Careers to view any status changes.
Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.
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If you like helping others, a Customer Service job with PREMIER may be for you. Listen to PREMIER Customer Service Reps talk about their favorite part of the job. Top Customer Service performers may qualify for two promotions within the first year! Be valued. Be Rewarded.
#BePREMIER.
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PREMIER: Day in the Life
At First PREMIER Bank and PREMIER Bankcard, we have people of all ages and from all walks of life and cultures. We’ve grown to be one of the nation’s strongest financial organizations and one of the top issuers of Mastercard® credit cards. We’ve also been named one of the best banks to work for by American Banker Magazine and by those who have spent their careers at PREMIER.
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An Employee Journey
Stephanie Jarovski
“You are never stuck in one position at PREMIER.
I found in my own career there are plenty of opportunities for advancement. It’s a great place to work and grow in your profession.”
An Employee Journey
Malissa Tille
“I love working at PREMIER because you are a part of a shared purpose.
We all have the customer’s best interest at heart and it’s shown through every interaction. It’s a true joy to come to work in a culture that supports its customers and employees”
An Employee Journey
Anna Mitchell
“PREMIER feels like family. We work hard, do what is right,
and we have fun! PREMIER has continued to provide me with the opportunity to grow and develop professionally and I love coming to work each day”
An Employee Journey
Jay Held
“I’ve been around the company since it was very small.
While things have changed, we still have the same small company feel. My favorite PREMIER memory is winning a new pickup truck!”
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