Job Details
Job Category: Technology
Requisition Number: DESKT004115
Schedule: Full Time
Location: Sioux Falls
APPLY
Description
Location: Sioux Falls, SD (On-Site)
Shift: Monday-Friday 8:00 am – 5:00 pm
Job Schedule: Full-Time
Company: PREMIER Bankcard
Responsible for supporting the timely process through which end user issues and/or system problems are controlled. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Administers and/or maintains specified systems. Supports and maintains user account information including rights, security and systems groups.
- Responsible for supporting the timely process through which end user issues and/or system problems are controlled.
- Respond to network or system problems.
- Contact appropriate support resources when necessary.
- Support telephones, including cellular devices.
- Support hand-held, mobile devices.
- Test and install new PC applications.
- Records and tracks completion of Help Desk tickets for sake of workload, performance and quality tracking.
- Assists with Technology projects, including the installation and repair of computers.
- Move and install new PCs.
- Provide technical assistance to repair PCs.
- Assist in special projects such as department moves and setting up new locations.
- Administer and/or maintain specified systems.
- Add user accounts and set appropriate security access levels to various internal systems.
- Disable user accounts and restrict access as needed.
- Coordinate all current and future applications through the Microsoft Windows system.
- Administer, monitor and maintain corporate desktop.
-
Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
-
Possesses knowledge of commonly used concepts, practices, and procedures within the particular field.
-
Desired professional certifications include CompTIA A+, CompTIA Network+, CompTIA Security+, or related Office 365, or Microsoft OS administration certifications.
-
Strong written and verbal communication skills.
-
Possess a strong understanding of Windows 10 and Office 365.
-
Prior experience in supporting financial services applications is preferred but not required.
-
Strong troubleshooting skills and the ability to respond in a fast-paced environment.
-
Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly.
- Full medical benefits when working 20+ hours per week.
- Traditional and High-Deductible health plan options available.
- FREE dental and vision coverage.
- Generous Paid Time Off plans.
- 401(k) – dollar-for-dollar match up to 5% of total compensation.
- Special discounts and offers for events at the Denny Sanford PREMIER Center.
- PREMIER Wellness Program.
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year!
- Fun Employee Parties!
- Emphasis on personal success, respect, health, wellness, fun and giving back.
- Employees are rewarded, valued, and celebrated for hard work.
- Various Career advancement opportunities and growth.
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Our Culture
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Application Process
To ensure timely communication during the application process, please ensure that the “My Presence” portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at Careers to view any status changes.
Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.
Desktop Support Technician
Job Category: Technology
Requisition Number: DESKT004115
Schedule: Full Time
Location: Sioux Falls
APPLY
SHARE THIS JOB
The Power of Second Chances
As a member of the PREMIER Bankcard team, you’ll be helping customers get back on the road to a better financial future. Plus, you’ll be working for one of the country’s strongest financial institutions and the 9th largest issuer of Mastercard credit cards.
Join one of the Nation’s Strongest Financial Organizations
At First PREMIER Bank and PREMIER Bankcard, we have people of all ages and from all walks of life and cultures. We’ve grown to be one of the nation’s strongest financial organizations and one of the top issuers of Mastercard® credit cards. We’ve also been named one of the best banks to work for by American Banker Magazine and by those who have spent their careers at PREMIER.
Be Valued. Be Rewarded. #BePREMIER
When you join the team at PREMIER, you become a part of a company that treats you like its number one asset. We value people and invest in a workplace culture that’s supportive, fun and full of career advancement opportunities.
An American Banker’s “Best Bank to Work For”
With $3 billion in total bank assets and more than $7.5 billion in total trust assets, First PREMIER Bank is one of the strongest capitalized community banks in the country. We offer personal, business and ag banking, mortgage, treasury services, wealth management and indirect lending.
Location: Sioux Falls, SD (On-Site)
Shift: Monday-Friday 8:00 am – 5:00 pm
Job Schedule: Full-Time
Company: PREMIER Bankcard
Responsible for supporting the timely process through which end user issues and/or system problems are controlled. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Administers and/or maintains specified systems. Supports and maintains user account information including rights, security and systems groups.
- Responsible for supporting the timely process through which end user issues and/or system problems are controlled.
- Respond to network or system problems.
- Contact appropriate support resources when necessary.
- Support telephones, including cellular devices.
- Support hand-held, mobile devices.
- Test and install new PC applications.
- Records and tracks completion of Help Desk tickets for sake of workload, performance and quality tracking.
- Assists with Technology projects, including the installation and repair of computers.
- Move and install new PCs.
- Provide technical assistance to repair PCs.
- Assist in special projects such as department moves and setting up new locations.
- Administer and/or maintain specified systems.
- Add user accounts and set appropriate security access levels to various internal systems.
- Disable user accounts and restrict access as needed.
- Coordinate all current and future applications through the Microsoft Windows system.
- Administer, monitor and maintain corporate desktop.
-
Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
-
Possesses knowledge of commonly used concepts, practices, and procedures within the particular field.
-
Desired professional certifications include CompTIA A+, CompTIA Network+, CompTIA Security+, or related Office 365, or Microsoft OS administration certifications.
-
Strong written and verbal communication skills.
-
Possess a strong understanding of Windows 10 and Office 365.
-
Prior experience in supporting financial services applications is preferred but not required.
-
Strong troubleshooting skills and the ability to respond in a fast-paced environment.
-
Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly.
- Full medical benefits when working 20+ hours per week.
- Traditional and High-Deductible health plan options available.
- FREE dental and vision coverage.
- Generous Paid Time Off plans.
- 401(k) – dollar-for-dollar match up to 5% of total compensation.
- Special discounts and offers for events at the Denny Sanford PREMIER Center.
- PREMIER Wellness Program.
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year!
- Fun Employee Parties!
- Emphasis on personal success, respect, health, wellness, fun and giving back.
- Employees are rewarded, valued, and celebrated for hard work.
- Various Career advancement opportunities and growth.
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
To ensure timely communication during the application process, please ensure that the “My Presence” portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at Careers to view any status changes.
Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.
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#BePREMIER.
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PREMIER: Day in the Life
At First PREMIER Bank and PREMIER Bankcard, we have people of all ages and from all walks of life and cultures. We’ve grown to be one of the nation’s strongest financial organizations and one of the top issuers of Mastercard® credit cards. We’ve also been named one of the best banks to work for by American Banker Magazine and by those who have spent their careers at PREMIER.
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First PREMIER Bank is looking for tellers to join our team. Employees who work 20+ hours a week are eligible for paid time off, 401(k) match, medical benefits, free vision and dental coverage and more. Watch our video to see what it’s like to be a First PREMIER teller.
An Employee Journey
Stephanie Jarovski
“You are never stuck in one position at PREMIER.
I found in my own career there are plenty of opportunities for advancement. It’s a great place to work and grow in your profession.”
An Employee Journey
Malissa Tille
“I love working at PREMIER because you are a part of a shared purpose.
We all have the customer’s best interest at heart and it’s shown through every interaction. It’s a true joy to come to work in a culture that supports its customers and employees”
An Employee Journey
Anna Mitchell
“PREMIER feels like family. We work hard, do what is right,
and we have fun! PREMIER has continued to provide me with the opportunity to grow and develop professionally and I love coming to work each day”
An Employee Journey
Jay Held
“I’ve been around the company since it was very small.
While things have changed, we still have the same small company feel. My favorite PREMIER memory is winning a new pickup truck!”
Equal Housing Lender